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Manufacturing wellness vodcast Episode 04
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What does it actually mean to run a smart manufacturing operation? For T-NAX Smart Manufacturing in Brazil, it started with a simple problem: no one could explain why one shift consistently outproduced the other.
In this episode of the Manufacturing wellness vodcast, Keith Brake sits down with Lucas Garcia, Digital Engineer at T-NAX Smart Manufacturing, to explore how data visibility transformed the way the company operates. Lucas shares how combining CoroPlus® Machining Insights and CoroPlus® Tool Supply gave T-NAX real-time control over machine performance and tool inventory — reducing downtime and cutting the cost of data collection from a five-person team to one.
But the story goes beyond efficiency gains. Lucas talks through how data helped identify a skills gap in one of his operators, how he reframed connected technology as a shield rather than surveillance for his team, and how the partnership with Sandvik Coromant opened new business opportunities — bringing over 50 companies to T-NAX's facility to see smart manufacturing in action.
The takeaway, as Keith puts it: why guess when you can know?
View transcript
The power of habits, quietly present in our day-to-day, yet paramount in the pursuit of progress. To stay competitive in manufacturing, businesses must dare to adopt new habits. This is what we call manufacturing wellness. Hello and welcome everyone to Manufacturing Wellness, where we speak about meeting challenges holistically, responsibly, and with purpose. My name is Keith Brake. I am your host today. I am joined with Mr. Lucas Garcia from TNAX. Lucas, welcome, and can you give us a little bit of a history on yourself and your company, please? Of course. Thank you, Keith. It's great to be here. And absolutely. TNAX Smart Manufacturing is a company specialized in high-precision machining. We operate in several markets, with oil gas as being our main one at the moment. And my name is Lucas Garcia, again, and I'm the digital engineer of TNAX Smart Manufacturing. I am the specialized and the first person who works with machine-side here in TNAX. And I'm still the main project here involving in all the situations with also machine-side and also tool-supply. All the Sandvik Coromant digital solutions that we have, I am the responsible here. Well, that's very exciting. And that kind of leads right into the first thing that, you know, we kind of want to talk about today. It's right in the name of the company, Lucas, Smart Manufacturing. And for a company to have such a bold statement, you really have to be willing to embrace the new technologies. So when you take a look at TNAX and all the new technologies that there are out there to take advantage of, which new technologies have you adapted recently and how have they impacted TNAX as a company? That's a really good question. The last one that we took was the tool supply, also from Sandvik Digital Solutions. And with the tool supply, I can have a good view of all the cutting tools, all the consumables that I have in my fabric. And this way, I can have a good view of what I can do, what I have to buy, what I don't have to buy more for my facility. So tool supply with the vending machine, both connected, just save us a lot of money and also time because I don't have more machining stopped by toolings because we don't have tooling cuttings. So we're trying to give the best solutions with the tool supply. And that's why now we use a lot of these softwares here. Yeah, that's exciting. And it's something that maybe some manufacturing facilities maybe overlook as an area to save money and to actually increase throughput. You just mentioned that you get more parts out the door because you have less downtime. And that is due to a matter of digitally tracking your inventory and your tools and making sure you never run out of what you need, per se. Okay. Is that the biggest problem that you solved? I know you mentioned you have machining insights. You're responsible for that. You're responsible for tool supply. When we look across these new technologies that you're embracing, can you give us an example of a large obstacle that you and TNAX were able to overcome through these new technologies? Yeah, of course. Before we start using all the Sandvik Coromant machine insights and also to supply, we're struggling to understand the reasons behind machine downtimes, which topics were planed or unplanned. For example, how long the machine were down due to missing tools and the similar situations. And these issues were impacting our productive and overhaul costs a lot. And after we start using the machine side, for example, when you can manage all the time of the machines, why they stop it now, what is the planed or unplanned downtime? When you have all these data, all these information, you take decisions with data. And that's the best option of taking decisions because you have the numbers, the exact time. So for us, the benefit, the biggest benefits of machining side is really up your efficiency of the machines, of your machining toolings. And from tool supply, the benefits, it's control all your stock. You have no tools in your company, just what you're really using. And when you mix machining side and tool supply, it's perfect because you have all the machine efficient, how many parts you make it. And with the tool supply, you have how many tools you use it. So when you can cross that, you make the payment per part perfectly without using a big team to do it. Just the two softwares with the conversation, they can do it for you. Yeah. And calculating that true cost of the part, right? Actually, what does it cost TNAX to manufacture this component? That's where you have to start. That's the ground floor building block of optimization and more money into the pocket, actually. So, you know, the name of the podcast is Manufacturing Wellness. And we have eight pillars of manufacturing wellness. I'm not sure if you're familiar with those, but we're kind of walking right down the sidewalk here. You're leading me right to my next pillar that I wanted to discuss with you. So it's unlocking potential with data. You know, you alluded to it. When you take these softwares and you're able to harvest that data, you're able to make educated decisions, no longer guesses. And you're able to cut down on the inventory and reduce scrap along the way. So I think it's an extremely important topic that you mentioned. Aside from that reduction in downtime and identifying that cost per component, what other decisions is TNAX making with this software that are just data-driven decisions? Okay, perfect. One of the big examples that I always use is when you look at the two shifties in the same machine but different operators, the question is, why does the shift one make more parts than the shift two? That's a normal operation in the machining area and facilities. And we understood in the past, the two operators, the second operator of the second shift, he just has some problem with measuring the parts. And after one or two months of studying all these data with the machining side, we paid a measuring knowledge for this operator to up his knowledge in measuring things. And now they are on the same level. So we're trying to give for our operators, our collaborators, all this knowledge with the data because we know where they're struggling with. It's in the machining or measuring or taking a tool in a vending machine. So with the data, we can easily find the solution and take a decision in data. That is pretty amazing to me because I work for Sandvik Coromant, and involved by virtue of hosting this podcast with a lot of people doing a lot of different things. But you mentioned something I never considered. You were able to take that data and identify that you had a gap in your skills. You used the data to identify that you needed to train someone because it was not a matter of the machine being down. It was a matter of him not understanding how to measure properly. That's impressive, Lucas. That's, you know, was that something that, did you identify that the production was down and then you had to do a survey with the operator? Is that, is that how the, can you explain the process just a little for me, how you identified? Yeah, of course. Of course. As I told you for one or two months, we checked the same part is a serious part that we have. And so the first shift, it was doing 10 or 11. And the second shift was doing like eight, seven. For one or two months, we just studied, look at if the machine was with a problem or the toolings and say, no, the tooling is okay. The machine is okay. So, okay, now we're going to dial a little bit and go to the operator. And I stay on a second shift to locally in person with the operator. And he checked the first operator, just checked one or two times the measure. That's perfect. The second shift guy, one, two, three, four times. And so that, the time is increasing a little bit. So when the end of the day, it's less than four, three parts. And I talked to him personally and, and he really told me, yes, I have a little problem with measure. Sometimes I'm afraid to make a mistake and say, that's okay. We're going to help you now. And I talked to the, to my manager and say, we have to pay something. We have to train on this guy because he's a good person. You know, he's not a bad operator. He just have a fear of some, some measure and say, yeah, okay, we're going to do it now. So we pay him my training of measure in a quality in a, in a different place. And now he's one of my leaders on a night shift team. So that's a really good case for me. Yeah. That's a, that's a great story. And that's exactly, that's exactly the same core values that we have at Sandvik Coromant. You know, we, we want to make sure people have what they need so they can excel and perform at the highest capabilities. So that's a great story. And I really thank you for sharing that with us. Before I depart from the unlocking potential with data pillar, is there something now that TNAX is looking as a possibility or are you able as a company to do something today that you were not able to do before you started analyzing this data? In other words, do you have larger opportunities to make business now in the future because of the data? Yeah. That's a really good question. It's because I don't know if we're going to talk about partnership, but I will use Sandvik as a partnership for us because as I told you, TNAX was the first company in Brazil to do, to use the machine side and also the tool supply. And both sides, also Sandvik, Coromant Brazil and also TNAX, we thought together, that's an opportunity for everybody because TNAX, me, will have a good technology, the best technology on the market. And you guys have an option to bring your clients to me to see what we are doing to different. And two times a year, TNAX made like an event for all my clients and all my partnerships. And that last two years, maybe, Sandvik brought for us 50 companies and 100 different persons from different areas to see what is going on now. And maybe I received in a week one or two different persons or in a month two different companies to see what machine side and tool supply are doing, what TNAX is doing different on the market. Why they are, when CEO on the big way, a small company with so much technology, what they're doing different. And in this case, Sandvik brought to us all this confidence with a good solution, being a really partner for us. Yeah, that's amazing. So it's, and that's the true definition of a partnership. We, we help you with exposure to maybe customers that you didn't know were out there and you allow us the, the, you know, the potential to bring people in so we can grow together. And that's, that is the idea of, of a partnership. And if you know anything about me, and I know we just met today, but you can almost assuredly bet we're going to talk about the benefits of partnerships. It is my most passionate topic that we cover on, on the vodcast. So you touched upon just one gigantic benefit of strong partnerships. When you segued naturally into that, you know, it's, it's something that we can't necessarily quantify probably in words, you know, in a short period of time, just the overall impact of what a real and true partnership can do. Um, but if we look at it from a high level, um, what would be, if you can identify one critical area with, with TNAX that this partnership has helped you rise above or overcome some kind of complication or what, you know, how has that partnership helped get you through a critical area of business? Perfect. Um, in my opinion, productive was the, is the point for us because we have a really good machine, machines, and X, and we fall in the moment. In a meeting with all the managers, we're losing money. We're lost in time. We have to found something to make it easier for us. We took a long time to go to the facility, uh, machine by machine, taking the data is how many parts they made good parts, bad parts. And that take a while when a long team to do it was like five persons in this team, just doing it every day, taking all these informations. And now it's just I and the computer taking all this information in a second. So in the meeting, like we take hours before the meeting, preparing the presentation. And now I just up the online in a second. I show what happened in the last week, in the last month, in the last two years that we are using the machine side. So for us, the giant benefit of the machine side and to supply for us was the productive. Our productive increase a year about 20%, 80%, just using technology, just without buying machine, without changing the toolings, the cutting toolings, just digital solution. Yeah. And I, I think I can assume based upon your other story, those other five people that used to be involved, they're now being used to do other important tasks instead of all of you sitting around in the same office. So we did not use technology to eliminate help. We use technology to maximize Lucas. So the other five people could go maximize themselves in other departments. Okay. Um, you know, and I think, I think it's something that is important to, to say and note here on based upon my experience, when you adapt to new technology like this, you, you have to commit to it. You have to decide that you're going to learn the technology, uh, regardless if it's software or tooling technology, anything that appears new, anything that is unusual to other people. You have to commit, make a commitment to, and it seems like, um, when we, when we start using the machine side, we just start with one machine. And nowadays I almost have 20 machines connected, but the first one I select, um, a special operator for me. He was more involved with the process with technology. And when I showed him the machine side, what the, the capacity of the machine side, he just looked at me and say, Lucas, I think the other operators is not going to like it because it's going to be like a reality show. Because, you know, when I go to the toilet, when I'm eating, when I'm just changing the tool, when I just turning the part and I say, yeah, that's true. I'm going to make a different approach. When I give the training for all my operators, I tell them from this point now, this machine side is your shield. So every time a manager or a different person stops by you and asks you something, you have the proof. The machine side is your proof now. Um, the machine break, the tooling break. I'm waiting the engineer, the quality. I'm waiting the quality. I'm waiting the preset to bring me the tool, the tool crib situations. And after that, my operators, my team started to understand there was nothing to just look at here all the time. It's just a shield for them to protect them from everything. So that moved for a different level when they catch it, when they understand the benefits of the machine side. Yeah. And that's, that's a really great approach. The comprehensive full benefit for everyone from the bottom up, right? Not, not only just benefit for accounting, sitting way up high, looking at the money, but benefit for the operators as well. Um, Lucas, it's been a true pleasure speaking with you today. Um, I appreciate you taking the time answering my questions that I had for you. Um, is there anything that you would like to add? Any, anything, any questions for me, maybe, or anything you would like to add as a final thought before we sign off today? Uh, yeah. Um, I think in my opinion for the last thing, Um, I would say for all the partners, all the, um, partners that Sandvik Coromant have. And for a client like me, like TNAX, give a shot. Because for us, change a lot of situations for us. It's not so stressful nowadays, the meetings, because we have all the data. We have all the information. We take a hundred percent of decisions in the meeting room with data. No more gas. Maybe it's that, maybe it's not that. No, that's the point. That's the reason. We have to invest in the machine. We have to invest in that. We have to invest in different operators sometimes. So using both, um, digital toolings, also to supply and also machine inside, you can have the concrete information to arrive in a different level. So even your predictive, you know, your person, all your team is going to arrive in a different level. So that's my final, um, appointment about it. Lucas, it's a wonderful point to make. Why guess when we can know? And, uh, with that, we'll, uh, wrap up. Lucas, thank you for joining us all the way from Brazil. It's certainly appreciated by myself and Sandvik Coromant. We hope you have a wonderful rest of the day. And for those of you listening and watching in, I'm Keith talking about meeting challenges holistically, responsibility, responsibly, and with purpose. Thanks everyone. Have a great day. Bye.